Privacy Policy

1. Introduction

At Cup Liebe, we take the protection of your personal data very seriously. We process your personal data exclusively in accordance with applicable legal provisions in Germany, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the German Telecommunications-Telemedia Data Protection Act (TTDSG).

This privacy policy informs you about what personal data we collect, how we process it, and what rights you have as a data subject.

2. Data Controller

Cup Liebe
Patricia Plaza Parrilla
Ulmenstr. 68

58089 Hagen
Email: pat.cupliebe@gmail.com

3. Collection and Processing of Personal Data

We collect and process personal data only when it is necessary to provide our services or if you have given your consent.

Data we may collect:

Name, email address, postal address
Order and purchase details
Payment information (via third-party providers like PayPal or Stripe)
IP address, browser data, access time (via cookies)

Purposes:

Processing orders
Shipping products
Customer service and communication
Sending newsletters (only with your consent)
Analyzing website usage

4. Legal Basis for Processing

We process your data in accordance with Article 6 of the GDPR based on:

Your consent (e.g., for newsletter subscription)
Performance of a contract (e.g., product purchases)
Legal obligations (e.g., tax recordkeeping)
Our legitimate interest (e.g., analyzing website usage)

5. Disclosure to Third Parties

Your data will only be shared with third parties when necessary for contract performance or when you have explicitly given consent.

Possible recipients include:

Payment service providers (PayPal, Stripe, etc.)
Shipping providers (DHL, Hermes, etc.)
Web hosting and IT service providers (e.g., Wix.com)
Marketing/email tools (e.g., Mailchimp, if used)

All service providers are subject to data processing agreements in accordance with Article 28 of the GDPR.

6. Cookies and Analytics Tools

We use cookies to make our website more user-friendly.

Essential cookies: required for basic website functions
Analytics and marketing cookies: only used with your consent

On your first visit, we will ask for your consent via a cookie banner. You can change or revoke your consent at any time.

Legal basis: Art. 6 para. 1 lit. a GDPR in conjunction with § 25 TTDSG.

7. Contact Forms

If you contact us via a contact form, the data you provide will be used to process your request.

Legal basis: Art. 6 para. 1 lit. b GDPR.

8. Your Rights

You have the right to:

Access your data (Art. 15 GDPR)
Rectify inaccurate data (Art. 16 GDPR)
Request deletion of your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)
Withdraw your consent at any time

To exercise your rights, contact us at:
📧 pat.cupliebe@gmail.com

You also have the right to lodge a complaint with the relevant supervisory authority in Germany:
https://www.bfdi.bund.de

9. Data Retention

We store personal data only as long as necessary to fulfill the intended purposes or as required by law (e.g., tax obligations of 6 to 10 years).

10. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be published on our website, and if necessary, we will request your renewed consent.